Cookie Policy
Last Updated: March 2025
We use tracking technologies on signal-bond.com to make your experience better. This policy explains what these technologies are, why we use them, and how you can control them. Think of it as your guide to understanding what happens behind the scenes when you visit our site.
Tracking technologies help us remember your preferences, understand how people use our platform, and improve our educational content. We're transparent about what we collect and why.
Quick Answers to Common Questions
They're small data files stored on your device when you visit websites. Most people call them cookies. They help websites remember things about you—like your language preference or what's in your shopping cart. Some stay on your device temporarily (session cookies), while others stick around longer (persistent cookies).
No. You can decline most types through your browser settings. However, some cookies are necessary for basic site functionality. If you block essential cookies, certain features might not work properly. The choice is yours—we explain below how to manage them.
You can still browse our site, but your experience will be limited. You might have to log in repeatedly, your preferences won't be saved, and some interactive features won't function. It's like using a car without power steering—it works, but it's not ideal.
Yes. We collect data like pages you visit, time spent on the site, device type, and general location (country or city level, not your exact address). We don't track personally identifiable information without your consent. Contact us at help@signal-bond.com if you want specifics about your data.
Types of Tracking We Use
Essential
Required for basic site operations. These handle security, load balancing, and session management. You can't opt out of these because the site won't function without them.
Functional
Remember your preferences like language settings, display options, or previously viewed content. They make your experience more personalized but aren't strictly necessary.
Analytical
Help us understand how visitors interact with our content. We use this data to improve course materials, identify confusing sections, and track which topics interest people most.
Marketing
Track your activity across websites to show relevant educational content and measure campaign effectiveness. These are optional and you can disable them anytime.
How Tracking Improves Your Experience
Remembers Where You Left Off
If you're browsing course information or reading through our learning program details, cookies remember your progress. Come back tomorrow and you won't have to start from scratch.
Keeps Your Preferences Saved
Selected a preferred contact method or interface layout? We'll remember that. It's about respecting your time and not making you reconfigure things every visit.
Shows You Relevant Content
Based on which pages you view, we can suggest related courses or events that might interest you. No irrelevant notifications—just content that aligns with what you're already exploring.
Helps Us Fix Problems Faster
When something breaks or confuses visitors, analytical data shows us exactly where the issue is. We can see if a button isn't working or if people are getting stuck on a particular page.
Protects Against Fraud
Security cookies detect suspicious activity and prevent unauthorized access. They work quietly in the background to keep both your data and our platform secure.
Data Retention and Storage
Different tracking technologies have different lifespans. Session cookies disappear when you close your browser. Persistent cookies might last weeks, months, or even years—depending on their purpose.
Essential cookies: Expire when you close your browser
Functional cookies: Typically stored for 30 to 90 days
Analytical cookies: Usually kept for 12 to 24 months
Marketing cookies: Can last up to 24 months, but you can clear them
anytime
We regularly review and delete old data. You have the right to request deletion of your stored information by contacting us at help@signal-bond.com.
Managing Your Cookie Preferences
Browser-Level Controls
Every major browser lets you control cookies through its settings menu. Here's where to find those options:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
- Opera: Settings → Privacy & security → Cookies and other site data
You can block all cookies, allow only first-party cookies, or delete existing cookies from these menus. Most browsers also offer private browsing modes that don't save cookies after you close the window.
Mobile Device Settings
Mobile browsers have similar controls. On iOS, go to Settings → Safari → Privacy & Security. On Android, open your browser app and look for Privacy settings in the menu. The exact steps vary by device and browser version.
Third-Party Opt-Out Tools
Organizations like the Digital Advertising Alliance and Network Advertising Initiative offer opt-out tools for marketing cookies across multiple websites. These won't affect essential or functional cookies—just the ones used for advertising.
Third-Party Services
We work with external services that may place their own tracking technologies on your device. These include analytics platforms, content delivery networks, and marketing tools. Each service has its own privacy policy.
While we carefully select partners who respect user privacy, we don't control their practices. If you have concerns about a specific third-party service, check their privacy documentation or contact them directly.
Common third-party services you might encounter on our site: web analytics platforms, video hosting services, email delivery systems, and customer support chat tools. Each serves a specific purpose in delivering our educational content.
Updates to This Policy
Technology changes quickly. We update this policy periodically to reflect new tracking methods, legal requirements, or changes in how we operate our platform.
Major changes will be announced through our website and via email if you're registered for our programs. Minor clarifications or formatting updates happen without notification. The "Last Updated" date at the top shows when we last modified this document.
We recommend reviewing this policy every few months, especially if you're concerned about privacy. If something becomes unclear or you spot an error, let us know.
Questions About Cookies?
We're happy to explain anything that's unclear. Reach out to our team at help@signal-bond.com or call us at +886 4 2223 8056.
Our office is located at No. 390, Section 2, Jingguo Rd, North District, Hsinchu City, Taiwan 300.
Response time is usually within two business days. If your question involves technical details about specific cookies, we'll provide documentation showing exactly what data we collect and why.